Frequently Asked Questions
Everything you need to know about our modern home collections.
What is the typical delivery timeframe for furniture orders?
Standard in-stock items are typically delivered within 2 to 4 weeks. Custom-made orders or pieces requiring specific upholstery may take 8 to 12 weeks depending on your location and the complexity of the design.
Do you offer professional white-glove assembly services?
Yes, we provide premium white-glove delivery which includes professional assembly, placement of the furniture in your room of choice, and the removal of all packaging materials.
Can I customize the materials and dimensions of my furniture?
Absolutely. Many of our collections offer modular configurations and a wide selection of premium fabrics, leathers, and finishes to ensure each piece fits your space perfectly.
What is your return policy for furniture items?
In-stock items can be returned within 14 days of delivery, provided they are in original condition. Please note that custom-made or 'Made to Order' items are final sale and cannot be returned.
Do your products come with a manufacturer's warranty?
We stand by our craftsmanship. All Lazzoni furniture includes a 2-year limited warranty covering structural manufacturing defects under normal residential use.
How should I care for my Lazzoni leather or fabric sofa?
We recommend regular vacuuming with a soft brush attachment and avoiding direct sunlight to prevent fading. For specific spills, use a damp cloth with mild soap or consult our professional cleaning guide.